top of page

TERMS OF SERVICE

First of all thank you so much for the interest and sorry for my English (is not my main language), please let me know any doubts on my mail nekatzenart@gmail.com

GENERAL TERMS

  • Prices are subject to change based on demand.
     

  • I have the right to reject any order for any reason.
     

  • By accepting and purchasing my artist commission services, you agree to all the conditions set forth below.

DO

  • Humans/humanoids/Fantasy humanoid characters

  • Original characters (character sheet)

  • Fanart

  • Soft NSFW (sexy/suggestive/revealing characters)

  • Cute animals

  • Simple background

  • Simple armor

DON'T

  • Hateful art, gore and fetishes

  • Pornography and NSFW

  • Imitate others' artstyles

  • Mecha art

  • Complex armor

PAYMENT

  • Currency accepted is either USD or Argentinian peso and can be paid through PayPal or any Argentinian payment service such as Mercadopago or bank transfer.

​

  • Commissions can be paid either 100% upfront or split 50% upfront and 50% after sketch approval.

​

  • Don't send me any payment before I have agreed to accept your commission and requested you to send me the payment.

PROCESS & DELIVERY

  • The time it takes to finish your commission varies depending on factors such as health, the complexity of the commissioned piece, other works and seasons.
     

  • Once the piece is finished you will receive the full-resolution image. Note that there is no physical product.

 REVISIONS

  • You get 3 rounds of changes on the commissioned piece included in the price.
     

  • A fee will be added if you want something changed on the final drawing.
     

  • If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly wage.
     

  • If your reference is unclear to start with, changes will come at an extra charge.

COPYRIGHT & USAGE

 I, Nekatzen (the artist):

  • I reserve the right to cancel and refund the order at any time for any reason.

  • I retain all copyrights over the commissioned artwork.

  • I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.

  • I reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books.

  •  I reserve the right to share the process of creation

​​

You (the customer/commissioner):

  • You may upload the commissioned artwork on any website and social channels.

  • You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services, make prints, etc.)

  • You may NOT alter the commissioned artwork without my (the artist's) consent.

  • You may NOT use the commissioned artwork for commercial purposes.

    

The following is considered copyright infringement::

  • Reproducing/using the copyrighted artwork commercially - means making money off it in any way not excluded from these terms.

  • Claiming the artwork as your own

  • Altering the artwork without my consent.

​

In some cases, the commercial rights to the image may be purchased.

CANCELLATION & REFUND POLICY

  • The buyer is not allowed a refund once I start working on the commission.

​​

  • If for any reason I am unable to start your commission you will receive a full refund.

​​

  • If you cancel your order before I started it, you can get a full refund.

​​

  • If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.

​

  • If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all before mentioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.

WHAT DO YOU GET?

  • Drafts/mockups that you must decide which one I should continue with (depending on the complexity of the commission there might be fewer or more drafts)

​​

  • Sketch and/or final sketches that you must accept before I continue the work

​​

  • Insight and involvement in color plan (depending on the complexity of the commissioned piece)

​​

  • Watermarkless full-resolution file (approx. 210 x 297 mm at 300 DPI) of final drawing. Final file formats are usually PNG.

​​

  • In my social media accounts I’ll upload a watermark version, and Tag you as the owner. if you prefer I don't upload the piece please let me know.

THE REQUEST

  • Style of commission

​​

  • What were you looking for?

​​

  • Information of the Character. the more detail and references the merrier (not forget the personality!)

​​

  • What details would you like to be more notorious

STAGES OF THE COMMISSION

We talk about the commission.

​

You send me the reference.

Payment

You will added to the waiting list. 

I do the commission*

You will get the commission by mail

*You can find your commission in 5 stages:

  • Sketching

  • Lineart

  • Color

  • Waiting for a reply

  • Delivery

bottom of page